NC Solar Now worked with Palmetto LightReach to continue using QuickBOLT® on its financed solar installations rather than switching to another mounting solution. Their story highlights the confidence installers place in products they know, trust, and believe in.
This week we take a break to reflect on our last 35 weeks of our Fundamentals.
This week we take a break to reflect on our last 35 weeks of our Fundamentals.
Say what needs to be said in order to be understood and to make progress. Help the team succeed by asking questions or raising issues-- even when that may cause conflict. Be courageous; lead with the truth. Address issues directly with those who are involved; avoid side conversations.
Keep perspective—remembe
Search for greater understanding or for the best solutions by asking others to explain what they mean. Be curious, ask the extra question. Ask questions for the benefit of others, even if you know the answer. Validate others when they ask questions.
Make it easy for others
Effort is important, but people expect results. Focus on outcomes when deciding what to do next. Follow-up on everything until it’s resolved. Finish tasks fully—no half-done.
Get to know customers and coworkers on a more personal level. Learn what matters to people and how they prefer to communicate. Build trust to solve problems and navigate conflict together.
Speed matters—move the w